Frequently Asked Hardwood Floor Questions

Floor Master knows that all customers will have questions before, during or even after their hardwood flooring job is finished.

For your convenience, we provided a list of some of the most frequently asked  wood floor questions with answers to follow. If you have additional questions, please do not hesitate to contact us us immediately, one of our customer service representatives will be more than happy to assist you.

Our services include hardwood floor installation, wood floor refinishing, dustless wood floor sanding, hardwood floor restoration and wood floor cleaning. Learn more about FLOOR MASTER wood flooring services, visit our Services Page.

Are You Insured?

Yes, we are licensed and insured. Our license number is # H-OO6697

How Long Does A Wood Floor Job Take?

Hardwood floor jobs take approximately three days. Times will vary slightly depending on size and what materials are used on wood floor.

The Difference Between Polyurethane & Waterbasepoly?

There are several differences that are very important.

1. Polyurethane takes eight hours to dry where waterbase takes three hours.
2. Waterbase is lighter in color, where as Polyurethane has a honey tone. A Polyurethane floor usually takes three days complete. A waterbase floor can usually be done in two days.

NOTE: If you choose waterbase, you must use a commercial grade to equal the durability of poly. Many competitors use a low grade waterbase to give you a lower price, but it will not hold up like a good grade water base or Polyurethane.

What Is Bona-X Exclusive Dustless Containment System?

Traditional hardwood floor sanding is typically an extremely dusty process and a potential health risk to you.

With Bona’s dust-free sanding those days are gone! Bona improves conditions on the job and sets new standards with efficient, ergonomic and dust-free sanding machines & containers. We also put up plastic to help prevent fine dust from flowing through your home. We can’t prevent it all so, expect a minor amount dust.

Summer or Winter Wood Floor Installation... What's Best?

It really doesn’t matter what time of year your wood floors are done. There are advantages and disadvantages to both, Contact Us for more details.

Do Animal Stains Come Out of Wood Floors?

The success of getting pet stains out of your wood floor will depend on the extent of the stains. Typically, urine stains will come out 75% of the time. We ALWAYS let you know beforhand if the job will be a success.

Do You Install Hardwood Floors?

Yes, we do wood floor installations. If you go to our How It Works page you’ll see how the installation process works.

Do You Repair Wood Floors?

Yes, we do expert hardwood flooring repairs. We are the Tri-State leaders in wood floor repair.

Do I Have To Move Furniture?

Yes, we can move your furniture for a nominal fee, or you can move it yourself prior to any wood floor job.

Where Do You Install & Repair Hardwood Floors?

We are NY / NJ & Tri-State Area Wood Floor Experts! The Floor Master specializes in professional wood floor installation, refinishing, sanding, repairing & cleaning for… Airmont, Chestnut Ridge, Montebello, Nyack, Piermont, Pomona, Sloatsburg, Suffern, Wesley Hills, Bardonia, Blauvelt, Congers, Garnerville, Monsey, Mount Ivy, Nanuet, New City, Orangeburg, Palisades, Pearl River, Spark Hill, Stony Point, Thiells, Valley Cottage, Haverstraw, Spring Valley, NY, NJ, NYC, LI & the entire Tri-State Area!

We Are The NY & NJ Wood Floor Experts!

Our services include hardwood floor installation, refinishing, dustless wood floor sanding, hardwood floor restoration and wood floor cleaning. Learn more about FLOOR MASTER wood flooring services, visit our Services Page.

Contact THE FLOORMASTER For a FREE Estimate!

Phone: NY: 845-623-6264 / NJ: 201-505-0808 / Email: Info@TheFloorMaster.com

The Floor Master specializes in professional wood floor installation, refinishing, sanding, repairing & cleaning for… Airmont, Chestnut Ridge, Montebello, Nyack, Piermont, Pomona, Sloatsburg, Suffern, Wesley Hills, Bardonia, Blauvelt, Congers, Garnerville, Monsey, Mount Ivy, Nanuet, New City, Orangeburg, Palisades, Pearl River, Spark Hill, Stony Point, Thiells, Valley Cottage, Haverstraw, Spring Valley, NY, NJ, NYC, LI & the entire NY & NJ Area!